- Please make sure to enter the correct shipping address in order to receive items on time. Customers will be responsible for any other charges and fees if an address is entered incorrectly.
ORDER PROCESSING & TRACKING
We offer a tracking number for each shipment. You may find the tracking number at “My Packages”. You can track your shipment here. Please allow 24 hours from your order date to view the shipping status for your package.
Our normal handling time is one-two business days after receiving of your order. Our warehouse business hours is Monday-Friday 9am – 6pm ET. If your need is urgent, please choose expedited shipping method.
You can cancel your order by mailing us at
St. Lucia firstname.lastname@example.org.
St. Kitts email@example.com
St. Maarten firstname.lastname@example.org
To facilitate this in a timely manner, please provide your account ID, vendor tracking number and/or six-digit tracking number in the email. However, if the product has already been shipped then we will require you to reimburse us for the shipping cost.
Exchanges (if applicable)
We entertain exchanges only if there are items missing from the package. If you wish to exchange your product, please send us an email or contact your pick up location.
Currently, we accept Credit cards, Paypal or Cash.
Our store address is not meant for returns. Please do NOT send any items to the store. Any returned items to the store will be discarded.
Updated on September 1 2019